Multilayered Email Protection
Solution: Intelligent Pre-getaway filtering solution. based on the Cisco IronPort Email Security Appliances integrated with the Cisco Threat Response Tool.
Case Process
Proactive security solution helps IT System Integrator optimize services and operations
Challenge
We are a premier service provider specializing in networking, computing, messaging, and collaboration platforms. Our strategic perspective allows us to efficiently offer comprehensive IT solutions, ranging from structured cabling to collaborative market services. Partnering with us guarantees extensive networking capabilities and real-time technological resources that enhance the quality of human services. We advocate for innovative IT solutions that are both technologically advanced and user-friendly, fostering strong strategic relationships with our peers and clients.
With a diverse clientele, it is essential to emphasize that we are committed to more than just promises. Our ISO 9001-2008 certification underscores our dedication to delivering top-quality products.
Our goal is to establish ourselves as the leading authority in professional services and IT infrastructure solutions. Our core principles are: To Know…To Serve…To Trust. We excel in managing the entire lifecycle of IT assets, tailoring them through a careful, systematic, and ongoing process that provides a competitive advantage.
As incidents of malware and spyware increase, our company has faced challenges with a significant influx of spam emails. "We were inundated with unsolicited emails daily, which caused considerable frustration among users," states a member of the IT team. "To complicate matters, legitimate emails were also being lost because they contained words and images deemed inappropriate, leading to their misclassification as spam."
With a diverse clientele, it is essential to emphasize that we are committed to more than just promises. Our ISO 9001-2008 certification underscores our dedication to delivering top-quality products.
Our goal is to establish ourselves as the leading authority in professional services and IT infrastructure solutions. Our core principles are: To Know…To Serve…To Trust. We excel in managing the entire lifecycle of IT assets, tailoring them through a careful, systematic, and ongoing process that provides a competitive advantage.
As incidents of malware and spyware increase, our company has faced challenges with a significant influx of spam emails. "We were inundated with unsolicited emails daily, which caused considerable frustration among users," states a member of the IT team. "To complicate matters, legitimate emails were also being lost because they contained words and images deemed inappropriate, leading to their misclassification as spam."
Solution
The company shifted from a reactive strategy that concentrated on managing threats only after they had breached the firewall to a proactive approach that evaluates and mitigates risks in real-time, preventing them from infiltrating the network perimeter.
“We required an intelligent email gateway filtering solution that would facilitate policy enforcement and safeguard users without being overly aggressive and disrupting business operations,” states Senior Management.
After conducting thorough market research, the customer created a shortlist that prominently featured Cisco IronPort™ solutions. “IronPort’s strong reputation, combined with its integration into Cisco, effectively provided us with two industry leaders for the price of one,” notes Senior Management.
This advanced security solution, which includes Cisco® IronPort Email Security, enables the company to leverage the latest advancements in threat detection and prevention. Key innovations include:
• Dynamic Vectoring and Streaming engine: a groundbreaking scanning tool for filtering signature-based spyware and malware.
• Cisco Security Intelligence Operations (SIO): a blend of threat telemetry, a global team of research engineers, and advanced security modeling. SIO also features Sender Base, a threat-tracking database that monitors Internet traffic patterns and data from over 100,000 organizations globally.
• Pre-execution Environment (PXE) technology: leading-edge email encryption that helps ensure compliance with secure messaging and regulatory standards.
As the project evolved, its scope expanded when the company’s HR department identified an opportunity to enhance the monitoring and governance of email usage throughout the organization.
In response to these new requirements, Cisco Security successfully integrated the Cisco Threat Response tool with the new security platform. This solution not only allows for the restriction of inappropriate emails but also empowers HR to generate automated reports, analyze data, and take necessary corrective actions.
The migration was remarkably smooth and largely invisible to end users, says Senior Management. “Best of all, because the Cisco Security solutions are simple ‘plug and play,’ they required minimal configuration and maintenance.”
“We required an intelligent email gateway filtering solution that would facilitate policy enforcement and safeguard users without being overly aggressive and disrupting business operations,” states Senior Management.
After conducting thorough market research, the customer created a shortlist that prominently featured Cisco IronPort™ solutions. “IronPort’s strong reputation, combined with its integration into Cisco, effectively provided us with two industry leaders for the price of one,” notes Senior Management.
This advanced security solution, which includes Cisco® IronPort Email Security, enables the company to leverage the latest advancements in threat detection and prevention. Key innovations include:
• Dynamic Vectoring and Streaming engine: a groundbreaking scanning tool for filtering signature-based spyware and malware.
• Cisco Security Intelligence Operations (SIO): a blend of threat telemetry, a global team of research engineers, and advanced security modeling. SIO also features Sender Base, a threat-tracking database that monitors Internet traffic patterns and data from over 100,000 organizations globally.
• Pre-execution Environment (PXE) technology: leading-edge email encryption that helps ensure compliance with secure messaging and regulatory standards.
As the project evolved, its scope expanded when the company’s HR department identified an opportunity to enhance the monitoring and governance of email usage throughout the organization.
In response to these new requirements, Cisco Security successfully integrated the Cisco Threat Response tool with the new security platform. This solution not only allows for the restriction of inappropriate emails but also empowers HR to generate automated reports, analyze data, and take necessary corrective actions.
The migration was remarkably smooth and largely invisible to end users, says Senior Management. “Best of all, because the Cisco Security solutions are simple ‘plug and play,’ they required minimal configuration and maintenance.”
The Result
The implementation of Cisco Security solutions has significantly enhanced the customer's email protection in various ways.
Suspicious traffic and potential threats are now automatically detected and neutralized in the cloud before they can reach users' desktops. This proactive strategy is bolstered by the Security Intelligence Operations (SIO), which processes over 30 billion queries each day and improves malware detection rates by more than 20 percent compared to products that rely solely on signature-based scanning. Within the first six months, the customer successfully identified numerous malicious threats and reduced spam levels by an impressive 99.3 percent.
Employees have become more conscious of their responsibilities regarding safe internet practices. The IT security policy is reinforced by the capability to swiftly block websites that are commonly targeted by malware and spyware. A member of the IT team remarked, “The Cisco IronPort solution provides us with significantly enhanced control. For instance, remote employees at a production site can utilize PCs in an internet café during their breaks.”
The risk of legitimate emails containing customer orders, breeder data, agreements, or documentation being mistakenly quarantined has been minimized.
“We have experienced a 75 percent decrease in false positives, which occur when the scanner mistakenly identifies a vulnerability,” stated a member of the IT team. “In simpler terms, this means that more legitimate emails are successfully passing through the system, allowing our supply chain to operate more effectively and efficiently. Additionally, if any issues arise, our system alerts users, empowering them to release specific types of emails themselves.”
The project has also yielded positive outcomes for Noble’s IT team. “The number of calls to our IT Service Desk has significantly decreased,” noted a senior management representative. “Overall, we spend very little time addressing security issues, enabling us to focus on planning and executing projects that will enhance the value of the business.”
Suspicious traffic and potential threats are now automatically detected and neutralized in the cloud before they can reach users' desktops. This proactive strategy is bolstered by the Security Intelligence Operations (SIO), which processes over 30 billion queries each day and improves malware detection rates by more than 20 percent compared to products that rely solely on signature-based scanning. Within the first six months, the customer successfully identified numerous malicious threats and reduced spam levels by an impressive 99.3 percent.
Employees have become more conscious of their responsibilities regarding safe internet practices. The IT security policy is reinforced by the capability to swiftly block websites that are commonly targeted by malware and spyware. A member of the IT team remarked, “The Cisco IronPort solution provides us with significantly enhanced control. For instance, remote employees at a production site can utilize PCs in an internet café during their breaks.”
The risk of legitimate emails containing customer orders, breeder data, agreements, or documentation being mistakenly quarantined has been minimized.
“We have experienced a 75 percent decrease in false positives, which occur when the scanner mistakenly identifies a vulnerability,” stated a member of the IT team. “In simpler terms, this means that more legitimate emails are successfully passing through the system, allowing our supply chain to operate more effectively and efficiently. Additionally, if any issues arise, our system alerts users, empowering them to release specific types of emails themselves.”
The project has also yielded positive outcomes for Noble’s IT team. “The number of calls to our IT Service Desk has significantly decreased,” noted a senior management representative. “Overall, we spend very little time addressing security issues, enabling us to focus on planning and executing projects that will enhance the value of the business.”
Case Results
Over 2 million threats blocked and 99.3 percent less spam in first six months.
Less risk of delays to legitimate emails
Decline in spam and virus-related IT service Desk calls, releasing IT to focus more on business enablement projects.
Client Testimonial
eJapanOffice Team successfully completed the project, leaving the client satisfied. The team was structured and organized, ensuring a productive workflow. They communicated frequently and responded promptly to requests. Their professionalism, problem-solving skills, and technical expertise stood out.
Each feature or modification request was accommodated swiftly and precisely.
Project Information
